At Transcriptik, accessible from https://transcriptik.com/, the privacy of our users is a top priority. This Privacy Policy explains what personal data we collect, how we use it, and the rights you have when using our service.
Information We Collect
When you use Transcriptik, we may collect the following types of information:
Account Information: When you register, we collect your username, email address, and password.
Subscription Information: If you subscribe to one of our paid plans, we collect payment details (processed securely by our payment providers, such as Stripe) and subscription history.
Usage Data: We collect information about how you use our services, including submitted TikTok links, transcription activity, and tool interactions.
Log Files: Like most websites, we collect IP addresses, browser type, ISP, referring/exit pages, and timestamps. This is used for security, site administration, and analytics.
Cookies: We use cookies to remember user preferences, maintain login sessions, and improve user experience.
How We Use Your Information
We use the collected information for:
Providing and maintaining the Transcriptik service.
Managing accounts, authentication, and subscriptions.
Processing payments and renewals securely via third-party payment providers.
Enforcing fair-use limits on free accounts.
Improving service performance, detecting abuse, and preventing fraud.
Sending important service updates, subscription reminders, and support communications.
Payments and Subscriptions
All payments for subscriptions are processed securely by trusted third-party providers (such as Stripe). Transcriptik does not store your full payment card details on our servers.
Advertising and Cookies
Transcriptik may display ads to free users. Advertising partners (such as Google) may use cookies and web beacons to personalize ads. You can manage ad preferences or opt out of personalized ads by visiting Google Ads Settings.
Third-Party Services
Our service may contain links or integrations to third-party providers (e.g., payment processors, advertising networks). Each third-party provider has its own privacy practices. We encourage you to review their policies for more information.
Children’s Privacy
Transcriptik does not knowingly collect personal information from children under the age of 13. If you believe your child has provided such data, please contact us and we will promptly remove it.
Data Retention
We retain account information as long as you maintain a Transcriptik account. You may request deletion of your account and personal data at any time by contacting support. Certain data may be retained to comply with legal or tax obligations.
Your Rights
Depending on your location, you may have rights under privacy regulations (such as GDPR or CCPA), including:
The right to access, update, or delete your data.
The right to withdraw consent at any time.
The right to request a copy of your stored data.
To exercise these rights, please contact us.
Security
We take reasonable technical and organizational measures to protect your information against unauthorized access, loss, or misuse.
Online Privacy Policy Only
This Privacy Policy applies only to online activities on Transcriptik and is valid for users of our SaaS platform. It does not apply to data collected offline or through other channels.
Consent
By using Transcriptik, registering an account, or subscribing to a plan, you consent to this Privacy Policy and agree to its terms.